Privacy policy

PRIVACY POLICY
Last Updated: November 12, 2026

This Privacy Policy describes how the ivmnorexo online store may collect, use, share, retain, and protect personal information when customers use https://ivmnorexo.shop, make purchases, or contact our support team.

1. INFORMATION WE COLLECT

Depending on your interaction with our store, information may include:

- Names, email addresses, and phone numbers.
- Billing and delivery addresses.
- Order identifiers, purchased products, and transaction history.
- Customer account information where accounts are available.
- Customer service messages, complaints, and return requests.
- IP addresses, device and browser details, and website usage information.

Complete card credentials are processed by authorized payment service providers. We receive the transaction information necessary to handle orders and refunds.

2. PURPOSES OF PROCESSING

Personal information may be used to:

- Accept payments and process purchases.
- Prepare products and arrange delivery.
- Send order confirmations and shipping updates.
- Manage cancellations, exchanges, returns, and refunds.
- Respond to inquiries and resolve complaints.
- Detect fraud and protect store security.
- Maintain and improve website functionality.
- Provide promotional communications where legally permitted.
- Fulfill tax, accounting, and legal obligations.

3. LEGAL BASES

Where required by data protection law, processing may rely on performance of a contract, legal obligations, legitimate interests, or consent.

4. COOKIES AND TRACKING TECHNOLOGIES

Essential cookies may support shopping carts, secure checkout, site functionality, and customer preferences.

Optional analytics, advertising, and personalization technologies may be used if enabled on our website.

Where legally required, consent will be obtained before non-essential cookies or comparable tracking tools are activated.

Customers may manage available privacy preferences through website controls or browser settings.

5. THIRD-PARTY DISCLOSURES

Information may be shared as necessary with Shopify, authorized payment processors, fulfillment partners, shipping carriers, customer support providers, fraud prevention services, and configured marketing or analytics vendors.

Information may also be disclosed when required by law.

6. SHOPIFY SERVICES

Our online store uses Shopify's commerce infrastructure.

Shopify may process information to provide e-commerce services and for other purposes explained in its applicable privacy notices.

Further information is available at https://www.shopify.com/legal/privacy.

7. INTERNATIONAL DATA TRANSFERS

Personal information may be processed in countries other than the customer's country of residence.

Where required by applicable law, appropriate international transfer safeguards will be used.

8. DATA SECURITY

We apply reasonable technical and organizational measures designed to prevent unauthorized access, disclosure, alteration, and loss.

No internet-based system can guarantee absolute security.

9. RETENTION

Personal information is retained as reasonably necessary to fulfill orders, assist customers, prevent fraud, resolve disputes, maintain required records, and comply with legal obligations.

10. PRIVACY RIGHTS

Depending on applicable law, individuals may have rights to access, correct, delete, restrict, or transfer qualifying personal information.

They may also object to certain processing, withdraw consent, or opt out of specified advertising-related uses.

Reasonable identity verification may be required for certain requests.

11. UNITED STATES PRIVACY RIGHTS

Residents of certain US states may have additional rights where relevant privacy legislation applies to the actual store operator.

12. UNITED KINGDOM PRIVACY RIGHTS

Eligible UK customers may exercise rights under the UK GDPR and related legislation.

They may also complain to the UK Information Commissioner's Office.

13. MARKETING PREFERENCES

Customers may unsubscribe from promotional emails through the instructions provided in those messages or by contacting customer service.

Necessary transactional messages may continue.

14. CHILDREN'S PRIVACY

Our store is not intended for children making independent purchases.

We do not knowingly collect children's personal information contrary to applicable laws.

15. POLICY UPDATES

We may revise this policy to reflect changes in store operations, technologies, services, or legal requirements. Updates will be published on our website.

16. CONTACT FOR PRIVACY REQUESTS

Store Name: ivmnorexo
Official Website: https://ivmnorexo.shop
Customer Service Email: die-kai61926@outlook.com

PUBLICATION CHECK: Confirm the actual data controller's verified legal name and authorized business address. Check that all descriptions of cookies, advertising integrations, service providers, international transfers, data retention, and privacy rights accurately reflect real store operations.