Terms of service

TERMS OF SERVICE
Last Updated: November 12, 2026

Welcome to ivmnorexo. These Terms of Service apply when you browse https://ivmnorexo.shop or purchase merchandise through our online store.

All provisions are subject to mandatory consumer protection laws.

1. ELIGIBILITY

Customers must have the legal capacity to place orders or suitable authorization from a parent or guardian.

Our website must be used only for lawful purposes.

2. PRODUCT DETAILS

We seek to provide accurate merchandise descriptions, photographs, pricing, and availability information.

Minor appearance differences may result from screen settings or ordinary manufacturing variations.

3. ORDERS AND ACCEPTANCE

Submitting an order constitutes an offer to purchase.

An automated confirmation acknowledges receipt but does not necessarily represent final acceptance.

Payment, inventory, and delivery eligibility may be verified before fulfillment.

If a paid order cannot be completed, an appropriate refund will be arranged.

4. PRICES AND PAYMENTS

Product prices and applicable charges will be disclosed before payment confirmation.

Customers must provide accurate billing details and use authorized payment methods.

Material pricing errors will be addressed in accordance with applicable consumer protection laws.

5. SHIPPING AND DELIVERY

Orders are generally processed within 2–3 business days after payment confirmation, excluding weekends and US public holidays.

Estimated shipping transit is 20–45 calendar days after dispatch. Processing time is separate from and additional to the transit period.

Standard shipping is free when the merchandise subtotal is strictly greater than $30 USD.

Any applicable shipping charge for lower-value orders will be disclosed before payment confirmation.

Mandatory consumer remedies for delayed or undelivered goods remain unaffected.

6. TAXES AND IMPORT CHARGES

Applicable US sales taxes, UK VAT, and import obligations will be handled in accordance with relevant laws.

Customers will not be required to pay additional import duties or delivery-related taxes beyond the total shown at checkout.

7. RETURNS AND REFUNDS

Eligible products may be returned within 30 calendar days after delivery through our authorized free return procedure.

Approved refunds are issued to the original payment method and generally appear within 3–7 business days after issuance, subject to applicable statutory refund deadlines.

Please consult our Return and Refund Policy for full details.

8. CUSTOMER RESPONSIBILITIES

Customers must provide accurate order, billing, and delivery information.

Fraudulent transactions, malicious software, unauthorized access, payment misuse, and unlawful interference with the website are prohibited.

9. INTELLECTUAL PROPERTY

Original website text, images, designs, photographs, and branding belong to their respective rights holders.

Unauthorized commercial reproduction or redistribution is prohibited.

10. THIRD-PARTY SERVICES

The store may use Shopify, payment processors, fulfillment partners, delivery carriers, and customer support providers.

Separate third-party terms may apply without reducing mandatory consumer protections.

11. SITE AVAILABILITY

We aim to maintain a functioning and secure website, although maintenance or technical interruptions may occur.

12. LIABILITY

Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or other liabilities that cannot lawfully be excluded.

Additional limitations apply only to the extent permitted by applicable law.

13. GOVERNING LAW AND DISPUTES

Governing law and jurisdiction depend on the verified legal identity and location of the actual contracting seller.

Mandatory consumer protections, including those available to UK consumers, remain unaffected.

14. CHANGES TO TERMS

We may update these terms when business operations or legal requirements change.

Updates will not retroactively remove rights arising from completed purchases.

15. CONTACT

Store Name: ivmnorexo
Official Website: https://ivmnorexo.shop
Customer Service Email: die-kai61926@outlook.com

PUBLICATION CHECK: Identify and disclose the verified legal name and authorized physical business address of the actual contracting seller before publication.